Contact information

CONTACT INFORMATION
We are here to assist you with any questions regarding our timepieces, custom orders, or your recent purchase. At Tranos Watches, we pride ourselves on providing personal and timely support to our global community of collectors.
How to Reach Us
•    Email Support:
For order inquiries, shipping updates, or technical questions:
📧 info@tranoswatches.com
(We typically respond within 24 hours, Monday to Friday)

•    WhatsApp Support (Instant Messaging):
For a quicker chat or to request real-time photos of our builds:
📱 +84975058564

•    Workshop Address:
All our watches are hand-assembled and shipped from our workshop in Vietnam:
📍 CT1 The Pride Condominium, To Huu street, Ha Dong ward, Hanoi, Vietnam
(Note: Visits are by appointment only)

Social Media
Stay updated with our latest builds and behind-the-scenes content:
•    Instagram: @tranoswatches
•    Facebook: Tranos Watches
•    Tiktok: @tranos.watches

Business Hours
Our team is available to assist you during the following hours:
•    Monday – Friday: 9:00 AM – 6:00 PM (GMT+7)
•    Saturday: 9:00 AM – 12:00 PM (GMT+7)
•    Sunday: Closed